|SCHOOL TERMS AND CONDITIONS|
Firstly, we welcome you to join us and start your Chinese learning adventure. We firmly believe that your efforts combined with our service will help you fulfill and even surpass your goals in learning this interesting language. Upon completing the registration and payment, please carefully ready the Terms & Conditions, sign send back to confirm.
Please provide necessary information according to requirements of school, such as the contact information, valid passport, visa, medical report and so on and make required payment upon receiving your contract, in which the detailed fees and services are listed. In case of payment failure, the relevant services will not be guaranteed.
We carry out holiday according to official Chinese holiday arrangements, and reserve the right to adjust class arrangements in order to better accommodate our or your schedule. The classes that you don’t attend, arrive late, leave early for personal reasons during non-holiday times will be treated as your absence (it won’t be made up and the absence without written message to school will influence your attendance rate that might bring problem for course and student visa renewal. Therefore please inform school in advance and prepare and make an effort to catch up with the group progress.我们会按照中国法定假日进行放假，并保有为更好安排学习而对假期安排进行调整的权利，在学校非假期期间，由于个人原因迟到,早退或不能参加课程的，我们将视为缺席，将不予弥补所缺课程，不请假缺席的将会影响出勤率，可能会影响续读和签证延期，请务必提前请假并想办法补课以跟上班课的进度。
All sample course schedules listed on website or price sheets are samples, the final course schedules is confirmed one month before class starts according to the enrollment and teaching arrangement. After group class starting, if you want to change course arrangements, you must give SN Mandarin a written notice within two weeks. Change will only be made upon availability and will not be available 2 weeks after lesson starting. For private lessons, if you (for students and teachers) wish to cancel or change your class for any reasons, please contact your teacher (or students) at least 24 hours in advance to well inform each other. Otherwise, students shall sign the class record of the missed classes as being taken and teachers shall give the lessons cancelled by teachers non-24-hour-in-advance for free.
Finally, we wish you a happy, enjoyable, and fruitful Chinese learning journey! 最后，祝您学习愉快！